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Meet our experts

We're not your average bunch of Jo(e)s
We only hire the cream of the crop to ensure you always receive the highest quality consultation.

We’re always on the lookout for individuals who are a little more than they may initially seem. When searching we place personality, values and ethos before skills and enable staff to learn and grow within a motivating environment.

As a result, the feedback we receive most often is our unique ability to communicate complex matters, positively in plain English. This approach empowers our clients to make decisions that they are comfortable with.

In house expertise covers both creative and technical fields allowing us to fuse innovative design with solid functionality. Unlike many niche agencies we have the capability to deliver services across both print and digital mediums allowing you to trust one partner for your full communications strategy. 

Stuart Mullen

Director

SKILLS:

I'm a Web Developer at heart with over 15 years of experience coding websites, online applications and software, and managing web servers. My strongest asset is an ability to explain technical problems in plain English, empowering our clients to make educated decisions. 

Day to day, my roles involve implementing the setup and configuration, as well as monitoring and maintaining our Linux (Debian and Ubuntu) web servers, database scoping and design, programming in PHP, CodeIgniter and MySQL. The use of these skills allows me to create simple and innovative systems to solve a range of complex problems.

BACKGROUND:

My interest in technology began at a young age working for an electronic goods supplier and in my spare time around college and work I learnt the skills to build websites. During my twenties, my career in Web Development really took off; Alongside my nine to five, I also ran a successful Drum and Bass Forum and operated a number of other smaller sites.

Since my first role in Web Development, I now have over 15 years of experience. I've worked with a range of organisations, from SMEs up to corporate companies like IBM, Capita and Nintendo. In my early career, I was used to building projects based on the brief provided to me by my peers; As Director of Serenity Digital, I now work directly with our clients, consulting on their challenges and presenting them with our solutions, which is far more rewarding.

MOTIVATIONS:

I absolutely love coming into work and being part of the great company I founded with Pete. It's incredibly rewarding to see other members of the team grow and succeed; And, I love the friendship which we all have working so closely together.

Outside of work, I find motivation is spurred from one of the many fitness classes that I instruct or take part in during the week. I love playing and tinkering with technology and like my team mates, save rigorously to afford to holiday - an absolute must!

Stuart can help you with web hosting, hosted email, cyber security and our bespoke cms.

Vicky Glazier

marketing COPYWRITER

SKILLS:

I’m at my happiest when researching and crafting content, but also love proofreading and editing text to transform complex information into concise, engaging copy that will appeal to the target audience. I enjoy juggling a variety of smaller tasks, but also relish managing larger projects that I can get my teeth into. 

Working with clients to understand their business and their marketing needs is a great part of the role. I love writing for all the digital channels, but also enjoy managing print projects from copy creation, right through to liaising with designers, photographers and printers to get the job delivered on time.

BACKGROUND:

English was always my favourite subject and after school I went onto study media and corporate communications, coming out the other side with a BA and a professional qualification in journalism. I’ve had various marketing and communications roles in both the private and public sectors, gaining experience in a range of disciplines including public relations, copywriting, project management, digital marketing and advertising.

In more recent years I've specialised in the editorial side of marketing which inspired me to seek out a role more dedicated to writing. My role at Serenity is varied and enables me to work with clients to produce content that will have a positive impact on their business.    

MOTIVATION:

It's great to work with such a lovely team and Serenity’s focus on wellbeing and flexible working is ideal. A great work-life balance makes coming into work a pleasure and motivates me to give 110%.

Outside of work, my three little ones and pet pooch keep me busy! I enjoy family bike rides, walks in the forest and camping trips in the warmer months. I also love to travel and can list South Africa, Australia, Canada, Thailand, Cambodia, the US and Greece as my favourite destinations. I also love to snorkel and have enjoyed many trips to the Red Sea in Egypt to experience the underwater world.

Vicky Glazier

 

James Gunn

Web Developer

James Gunn

 

SKILLS:

As a Web Developer and Architect of complex systems, my strongest skill is my attention to detail. I'm very motivated by creating applications which not only exceed the brief but which also provide flexibility for future extension.

My skills mainly fall within the technical areas of Serenity Digital; As a Web Developer I am responsible for programming new applications, extending our existing systems, developing websites, optimising for search engines and managing/designing databases. Alongside these skills, I'm also a competent print art worker and search/social advertising specialist.

BACKGROUND:

I graduated from University with a first class honours degree in Archaeology but immediately found myself thrust into the world of marketing in my early twenties. The variety involved working for an employee benefits communications firm and a local charity, provided me with a stable grounding knowledge to push forward into a more senior position when I joined Serenity Digital.

Over my career, I've supported corporate clients in the UK and Ireland and have worked across both printed and digital mediums. Along my career path I'm also picked up a few additional complimentary skills; Proofreading, copyrighting, search engine optimisation and developing high volume personalised print documents.

MOTIVATIONS:

I've never been a morning person, but I feel really lucky to have found a place to work I look forward to coming to; It's somewhere that I feel like my contribution is really appreciated. During my time at Serenity, I've been lucky enough to learn a wealth of new skills. I feel incredibly motivated to be managing client projects, building complex systems such as website database search facilities, intranets, ecommerce systems and booking engines.

Like my work colleagues, outside of work, I love to travel - I love Asia, having visited Thailand, Vietnam, India, China, Laos, Cambodia, Australia and New Zealand. In the evenings and weekend, I play bass for a couple of Portsmouth based bands, gigging at local venues across the South Coast.

Alex Norris

Digital Marketing Executive

SKILLS:

Written content is something that I have a great deal of experience with; both with my in-house roles and as a freelancer. That’s definitely something which I will be keen to contribute to here.

Having largely worked as a lone in-house marketing professional in the past, I’ve been required to turn my hand to a wide variety of activities and skills, which stands me in good stead for meeting a range of client needs.

BACKGROUND:

I did a degree in Business and Marketing because it seemed suitably vague for someone who wasn’t yet sure what they wanted to do with their life. The marketing side was something that I enjoyed because there was a good balance of being creative and analytical.

Whilst at university, I did promo work for a nightclub which helped me in terms of developing confidence and communication skills; which have proven essential in work and in life.

MOTIVATION:

My family is my main source of motivation, both in terms of making them proud and providing for them. When it comes to work, I find myself motivated by having a positive impact on the team around me and our shared objectives. If we can get a daily to-do list ticked off, and maybe have a few laughs along the way, I’m happy.

More personally, I’m motivated by improving myself, and being better in some way than the Alex of a day, a month, or a year ago. That simple goal has impacted all aspects of my life from the office, to my health, to my personal relationships.

Alex Norris

 

Jagoda Iwaszko

Front end web developer

Jagoda

SKILLS:

Web development has been my passion for about 10 years now, and about 3 years ago it became clear to me it’s also going to be my career path! Since then I’ve been pushing myself and tried to expand my skill set whenever I could see an opportunity for that.

Being a ‘pixel-perfect’ kind of person, I think my attention to detail is my biggest asset. Developing and designing websites is still my greatest passion and I always try to keep myself up to date with the latest trends in that field.

BACKGROUND:

Over 5 years ago, when I decided to leave Poland and study in Portsmouth, I didn’t think that one day I would work as a web designer. I’d always seen myself in the video games industry, but during my time at the university, I realised that it wasn't for me and I took more interest in the web design part of my course.

I’ve worked as a freelancer, while studying, but eventually I started working for a Hampshire-based web design company. That’s when my skills really expanded and realised web design was the right choice.

MOTIVATIONS:

I love anything creative! There’s a few things I haven’t tried yet, but I've always enjoyed graphic design and whilst studying I got to experience animation, 3D modelling, motion capture, sound design and video editing.

In my free time I love to play video games, at some point I even had my own YouTube channel! Besides that, I love skiing and attending music events, especially music festivals, where I can discover new artists.

Peter Garrett

Director

SKILLS:

I'm a "veteran" Designer and Web Developer with over 15 year's experience creating and delivering engaging communications through digital and print media. I pride myself on an ability to listen to clients' needs, research their target market and then create both digital and printed solutions designed to maximise engagement.

My skills range across all of our company competencies, but with my heart firmly settled on the creative side. I still love creative design whether it's out taking photos with our DSLR, building new brands from scratch, designing responsive websites, developing intuitive user interfaces or laying out print copy.

BACKGROUND:

My love for creativity began in School & College where Art and Graphics were always a core interest. In my early 20's I recognised the changing shape of marketing and advertising towards digital platforms so took the sidestep back into higher education to achieve a first class honours in Internet Application Development.

Over my career I've worked in employee communications, heritage, multimedia and events industries, but since starting Serenity Digital in 2012, I've tailored my skills in consultation, design, marketing and communications to so many more. I love how working with a variety of business types over a range of industries always keeps me on my toes.

MOTIVATIONS:

Family, Travel & Skiing. I love working hard; I have no issues with long hours of work as I have such a great team to work with; But, travelling is a huge passion of mine and I've been lucky enough to visit far flung destinations such as Bora Bora, Tahiti, Japan, Singapore, Vietnam, New Zealand, Australia and the US. I love breaking up the UK winter with an annual ski trip and between the long holidays have taken shorter breaks to France, Italy, Greece and Croatia.

Being healthy is also important to me. I hit the gym regularly as I love High Intensity Interval Training (HIIT) which destroys the calories allowing me to eat what I want. Around the gym I like running, rock climbing, kayaking, rowing and treks in the great outdoors.

Peter Garrett

Niall McCune

Web Developer

Niall

SKILLS:

I’m an enthusiastic and passionate software developer and have a keen interest in all areas of web development, user interface design and dynamic web sites. I have numerous years experience working in a number of different environments for a broad range of clients from different countries and backgrounds.

At Serenity Digital, I’m primarily involved in developing new web sites and applications from the ground up, as well as assisting with some of the backend server maintenance and administration. I’m always keen to improve my knowledge and make a point of keeping up to date with the latest changes in web technology and software development.

BACKGROUND:

I have always loved computers and technology, with my interest solidly cemented when my parents bought me my first computer (a monochrome Amstrad!). I studied Electronic Engineering with Software at University, giving me a grounding in both hardware and software design, development and maintenance.

Over my career, I’ve worked in numerous roles, including working as the IT coordinator of an International School in Addis Ababa, Ethiopia. I’ve gained a wealth of experience throughout, but have never been far from software development. I have created numerous applications to assist people and improve production, helping clients utilise computers as an effective and powerful tool, rather than simply an electronic version of pen and paper. I have always enjoyed being creative and really enjoy building complex and comprehensive applications which look great, work well, and most importantly solve problems!

MOTIVATIONS:

I really enjoy working at a company who value my input, and seek to fully utilise my skills and experience. Building on this, a focus on creating a comfortable and enjoyable work environment gives me the desire to go the extra mile, as well as to improve my skills and abilities while working here.

I’m another big traveller, and love to flee from the UK weather to experience new cultures and locations, especially in Africa. Outside of work, I’m involved in a number of different community and church based projects and activities, as well as listening to and playing music, football, rock climbing, and exploring the natural world.

Dolly Bagnall

Search Marketing Executive

SKILLS:

I am a curious person by nature who loves to learn which is what I believe makes me a good marketer. The marketing industry is ever-evolving and keeping up to date with the latest changes is key. Through both university and work experience, I have also developed a strong understanding of how to use digital communication effectively and persuasively.

Other relevant skills I have developed from previous experience include content marketing, analytical thinking and attention to detail.

BACKGROUND:

I fell in love with digital marketing after completing a work experience placement within a corporate company whilst I was at school. Whilst I studied for my degree, I continued to dip my toe into the world of digital marketing and gained essential, hands-on experience at another digital agency.

Prior to graduating from the University of Portsmouth with a First Class degree in English in 2019, I secured my first full-time role in digital marketing. Within a few months, I worked my way up from assistant to executive level and continued to gain valuable account management experience along the way.

During my previous role, I quickly gravitated towards the area of Search Marketing which is what led me to seek out a more specialised position. My role as Search Marketing Executive at Serenity Digital is rewarding as it enables me to help other businesses grow through increasing their online visibility.

MOTIVATION:

As a results-driven person, I am motivated when I see the positive impact that myself and the team at Serenity have had on a business. I enjoy working closely with clients, gaining a thorough understanding of their business and watching it grow and succeed.

Outside of work, I love to travel and explore new cultures. My favourite place to travel is South East Asia but anywhere warm and sunny will do. I have always loved to be creative and more recently, this has translated into me teaching myself how to use Photoshop (or attempting to…). In my spare time, I also enjoy reading, baking and exercising.

Dolly Bagnall

 

WE're listening...

No matter whether you are large or small, what industry you work in or if you have really tough challenges ahead our entire team would love to hear from you.

Getting under the bonnet...

Learn more about your favourite communications supplier:

Our
approach

Shaping competitive advantage
Communicating your unique selling proposition at the right times and in the right places.

Who we
work with

Influence your stakeholders
So you know who your audience is, what's the best way to appeal to them?

Our
ideals

It's not just what you say
Who, where and when will you be communicating with your audience?

Social
Responsibility

Earning trust and respect
We're not interested in quick wins, but in establishing long-term, mutually beneficial relationships.

Work
for us

Be part of a great team
We value personality as well as skills and knowledge and put wellbeing at the forefront of our offering.

Comprehensive services

Our relationship with you and your audience is always at the heart our four key competencies.

Consultancy

We provide insightful advice...
Your team just got bigger - we bring decades of experience across a wealth of platforms and mediums.

Creative

We do not follow or copy trends...
Your brand and communications will always be specifically targeted towards your core audience demographics.

Technical

We create great applications...
Your systems will be fast, secure and easy to use. We communicate in plain English so that you understand your options.

Acquisition

We generate interest...
Your audience is looking for you, but they may not know it yet. We’ll help you increase awareness, leads and sales.